Effective date: [12 September 2026]
Last updated: [12 September 2026]
This Shipping Policy explains how we processes and delivers orders placed through [https://www.darshikhub.com].
We aim to provide clear information about processing times, delivery estimates,
shipping charges, tracking, delivery restrictions and delayed, damaged or lost shipments. Delivery estimates and charges applicable to a particular order will be displayed before you complete payment. Transparent disclosure of delivery timelines, delivery charges and return or refund terms is a key market standard for Indian e-commerce.
Darshik Hub currently delivers to serviceable locations within India.
Delivery availability depends on:
You can check whether your PIN code is serviceable during checkout. If a location is not serviceable, we will notify you before accepting the order or as soon as reasonably possible.
At present, Darshik Hub does not offer international delivery unless specifically stated on the product page or at checkout.
Orders are generally processed within 1–3 business days after successful payment confirmation.
Processing includes payment verification, inventory confirmation, quality checks, packaging and handover to the courier partner. Saturdays, Sundays and public holidays may not be counted as business days.
Orders containing multiple products may be dispatched in separate shipments. If an item is temporarily unavailable or requires additional processing time, the estimated dispatch date will be communicated to you.
Orders placed during sales, promotional campaigns, holidays or periods of unusually high demand may require additional processing time. Any revised estimate will be communicated through the contact details provided with the order.
After dispatch, the estimated delivery period is generally:
Delivery locationEstimated delivery after dispatchSame city or nearby area2–4 business daysTamil Nadu and neighbouring states2–5 business daysOther serviceable areas in India4–8 business daysRemote, rural, island or special-service areas7–12 business days
The total estimated time is the processing time plus the delivery time shown above. The specific estimate displayed at checkout or in the order confirmation will apply to your order.
These are reasonable estimates, not guaranteed delivery dates. Delays may occur because of weather, natural events, strikes, transport disruption, public-health events, government restrictions, incorrect address details, customer unavailability, courier delays or other circumstances outside our reasonable control.
Shipping charges are calculated based on factors such as:
The applicable shipping charge will be displayed separately at checkout before payment. we will not impose undisclosed shipping, handling or convenience charges after order confirmation, except where you expressly request an additional service and the charge is disclosed before acceptance.
Unless a different amount is displayed at checkout:
The actual charge shown on the checkout page will prevail for that order.
Promotional free-shipping offers may be subject to minimum order values, selected PIN codes, product exclusions or other conditions stated in the offer.
Cash on Delivery (“COD”) may be available only for eligible products, order values and serviceable PIN codes.
Where COD is available:
After placing an order, we will send an order confirmation by email, SMS, WhatsApp or other available communication channel.
Once the order is dispatched, we will provide:
Tracking information may take up to 24–48 hours after dispatch to become active. You may also track your order through your Darshik Hub account or by contacting customer support.
You are responsible for providing a complete and accurate delivery address, including:
You may be contacted by the courier for directions or delivery confirmation. Please ensure that an authorised person is available to receive the shipment.
A shipment may be treated as delivered when it is accepted by:
If delivery fails because of an incorrect address, an unreachable recipient, refusal to accept the package or repeated delivery attempts, the shipment may be returned to Darshik Hub. Any cancellation, refund or re-shipping will be handled under the applicable Cancellation, Return and Refund Policy and applicable law.
If your order has not arrived by the latest estimated delivery date:
We will reasonably investigate delayed shipments with the courier. If the shipment is confirmed lost, undeliverable or materially delayed, we will provide an appropriate remedy, which may include replacement, re-delivery or refund, subject to product availability and applicable law.
Customers will not be required to pay for a product that was not delivered.
Please inspect the outer package at delivery where possible.
If the package appears open, visibly damaged or tampered with, you may:
For a damaged, defective, missing or incorrect product, contact us within 48 hours of delivery at [info@darshikhub.com]. Provide:
Do not discard the packaging until the issue is resolved. We may arrange inspection, replacement, return or refund in accordance with the product-specific terms and our Return and Refund Policy.
Nothing in this section limits rights available to consumers under applicable Indian law.
An order may be delivered in more than one package if:
You will not be charged more than the shipping amount disclosed at checkout merely because an order is split into multiple shipments, unless the additional charge was clearly disclosed and accepted before payment.
You may request cancellation before dispatch by contacting [info@darshikhub.com] or using the cancellation option in your account, where available.
If cancellation is accepted:
After dispatch, cancellation may not be possible. You may refuse delivery or request a return where permitted by the applicable Return and Refund Policy and applicable law.
Darshik Hub will not impose an unfair cancellation charge, particularly where the cancellation is connected with a defect, deficiency, late delivery or other issue attributable to Darshik Hub.
Shipping-related returns, exchanges and refunds are governed by our Cancellation, Return and Refund Policy, available at [insert policy link].
Unless product-specific terms state otherwise:
If a product is non-returnable for hygiene, safety, customisation, perishability or other legitimate reasons, that restriction will be disclosed on the product page before purchase.
Certain products may require special delivery arrangements, including:
Any additional delivery condition, installation charge, handling requirement or restricted service area will be disclosed on the relevant product page or at checkout.
Unless specifically included, standard delivery does not include installation, assembly, unpacking, removal of old products or in-home placement.
For domestic deliveries within India, applicable taxes and charges will be displayed as required at checkout or included in the product price as stated.
If Darshik Hub later offers international delivery, the product page or checkout will state whether customs duties, import taxes, local levies or brokerage charges are included. Unless expressly stated otherwise, such charges may be payable by the customer in the destination country.
Darshik Hub may use independent courier, logistics and fulfilment partners. We share only the information reasonably required to process and deliver your order, in accordance with our Privacy Policy.
Courier partners may contact you for delivery coordination. Their delivery procedures, tracking systems and service limitations may also apply, but Darshik Hub remains responsible for addressing customer complaints relating to orders placed through our Platform.
For shipping questions, delayed delivery, delivery failure or damaged packages, contact:
Darshik Hub Customer Support
Email: [info@darshikhub.com]
Phone/WhatsApp: [+91 7904760974]
Business hours:[Mon-Sat(10am-8pm)Sun-by appointment ]
For formal complaints:
Email:[info@darshikhub.com]
We will acknowledge and address complaints within the period required under applicable Indian law.
Darshik Hub may update this Shipping Policy to reflect changes in courier services, business practices, product categories or applicable law. The latest version will be published on this page with the revised “Last updated” date.
The policy in force at the time of your order will generally apply to that order, unless a change is required by law.